Airlines Opt for Efficiencies That Make the System Fragile. Research in MIT Sloan Management Review Explains Why That's a False Choice Across Industries

Studies show how rethinking performance metrics and buffers can reduce disruption even in highly streamlined operations. CAMBRIDGE, Mass., May 13, 2026 /PRNewswire/ -- From air travel to health care, efforts to maximize efficiency often come at the cost of system resilience and leave...

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